Comments

Custommer Comments

This message is to thank Greenland, Dario and Gelila for all the help you
gave me in Ethiopia. I know that you spent much time for me and I am very
grateful. I will never forget it and hope to see you again during my next
trips in Ethiopia.
My best regards to all of you.
Yours sincerely
Evelyne de Salins
20 rue des Jardins de Mélanie
34990 JUVIGNAC
FRANCE
Ciao dario
Per tua info. In generale sono soddisfatti
Vi ringrazio della buona riuscita del mio viaggio ( con partenza 19 aprile )
prenotato da voi, tour storico in Etiopia, mi è piaciuto il paese, la
vostra organizzazione, facilitate anche dal fatto che eravamo in tre
persone, per cui si è potuto cogliere a pieno senza intoppi, le bellezze
del paese. Grazie.
Consiglierò ad altri la vostra agenzia, per i paesi in questo caso l’
Etiopia in quanto mi è piaciuta e anche come è stato organizzato il tour.
Dear Dario,
received very good feedback from our clts Wolf (#5433) who just arrived back.
They were very pleased with your services, your drivers and vehicles and
with most of the hotels.
Especially your guide Alem Tekie was rated as very good (punctual, reliable,
helpful, knowledgable....)
Thanks to you and your team!
Mit freundlichen Grüßen
Jürgen Kühner
www.karawane.de
Hi Dario,
I had a debrief with Jackie Mullen, our TL who has recently completed the
ES tour and had fantastic feedback regarding your cook Wendem. Jackie has
done many tours for Explore but she said that Wendem was absolutely
fantastic. Great food and a really good person, a credit to Greenland,
Explore and Ethiopia. I would appreciate it if you could pass this
feedback on to Wendem.
Thank you very much
Explore !
Ciao Dario,
i ringraziamenti da parte mia e di tutto il gruppo per la per
la perfetta organizzazione del tour ed in modo particolare per i quattro
autisti che ci hai assegnato Biniam il capo autista, guida è stato veramente
molto molto bravo, perfetti Alex, Mabratu e Tarigo.
ringrazio per la collaborazione
Ettore Rivanera
Ciao Dario, grazie per tutto, il viaggio è stato davvero FANTASTICO!
Spero ricontattarti presto per un Omo River!!!!! :-)))
Grazie ancora, Myriam
Dear Dario,

we just talked to Mr Riemer about his trip to Ethiopia. He and his wife
told us that it was a very nice trip. They found everything well organized
and totally in order. They were surprised (positively) about the quality
of the hotels. A very big praise was given for the guide and for the
driver.

So everything went very well and the clients were very happy with the tour.

Many thanks for your cooperation.

Best regards,
Thomas
B&T Touristik
53111 Bonn, Germany
Ciao Dario,
sono Roberto Rossi il coordinatore di Avventure, del viaggio appena
terminato sabato scorso (Etiopia breve 01/03-11/03).
Volevo solo ringraziarti per i servizi che la Greenland ci ha fornito,
devo dirti che tutto ha funzionato perfettamente i pulmini c'erano a tutti
gli appuntamenti, per nostra fortuna (ma non solo) tutto ha funzionato
perfettamente.
Un ringraziamento particolare al nostra autista Zemenu, veramente
affidabile, disponibile e ottimo driver!!!
Quindi ancora grazie ....e spero in un prossimo futuro di tornare a fare
il Sud dell'Etiopia.
A presto!!
Roberto
Dear Koffi,

We are just back in Denmark after a wonderful week in Tigrai including
trekking with TESFA (fantastic but tough) and the meeting with colleagues
in Axum and Mekelle.
Annegrethe and I would like to send our warmest thanks for your
tour-leadership duringt fantastic two weeks from north to south. We think
that you contributed a lot to making it such a rich travel for us. Besides
the tour and visits, we always felt very safe with your professional
driving and your wonderful humour also contributed to making long hours
short.

Thus in short. THANK YOU, KOFFI

Best regards from
Annergrethe and Erik
Dear Dario, Galyla, Manalosh

We wish to really thank you for our tour in the south Omo Valley, we
enjoyed the time spent and really appreciated the organization and the car
you made available for us which was safe and very comfortable.

A special reward and mention goes to our driver/guide Merred who not only
has been a perfect and safe driver - especially considering the muddy
road conditions- but also has shown a special and quite unique attitude in
taking care of any aspect of the trip. Thanks also to his skills, we have
been able to sort out some mechanical failure the car had encountered in
Harar.

We look forward to seeing you at the traditional dinner on August 26.

Ciao

Alessandra, Alessia, Carlo, Roberto
Ciao Dario! Ti trasmetto alcuni commenti dei passeggeri, ringraziandoti.
Ben positivi

credo di interpretare l'opinione di tutte noi cinque, dicendoti che il
viaggio è stato eccezionale! dai posti visitati, all'organizzazione, alle
guide, agli autisti e al cuoco!
Tutto al di sopra delle aspettative! una varietà di paesaggi e di popoli
alla quale proprio non ero pronta!

Naturalmente flessibilità ed elasticità mentale erano assolutamente
richieste visto che il tour non era in svizzera o in austria, e questa
cosa mi pare che a qualche componente del gruppo sia mancata, quindi non
fare troppo affidamento a critiche che sicuramente qualcuno ti
farà...Eventualmente non esitare a contattarmi se necessiti di
chiarimenti.

L'unica cosa che io varierei nel programma, ma si tratta del mio modo di
viaggiare, che non concorda con quello di molti, sono i tempi: io avrei
ridotto le cose da fare per dare maggior spazio al tempo da dedicarci,
anche con più "tempi morti" magari, che però sono per me necessari per
assaporare tutto al meglio. Comunque è andata benissimo così.

Giorgia è stata il plusvalore del viaggio: una preparazione sul paese
fuori dal comune e una capacità di mediazione con i locali assolutamente
degni di nota.

Ti voglio segnalare anche gli altri componenti dello staff, che io ti
consiglio di richiedere anche per i futuri tour.

Amare, la guida-autista: dal carattere un po' burbero, ma con le "palle
quadre", capace di gestire tutto, di trattare con i popoli e di far andare
tutto per il verso giusto.

Brooke e Jared, gli autisti: puntuali, cordiali e disponibili.

Il cuoco (del quale non ricordo il nome): cucina sana, varia e
buonissima!! degno dei migliori ristoranti italiani.

Non mi resta altro da dirti se non... al prossimo viaggio!

Ciao
Dear sirs,
My name is Emiel Pattinama from the Netherlands. I was on holiday with a
group (via Shoestring) in your country from July 31st to August 21st 2011.
During our holiday we had an excellenty tourguide named Dawit .By this
email I would like to thank Dawit for his support and flexibility to the
group. Also the extra information which Dawit has toldus about Ethiopie,
make this a memorable holiday.
We were lucky to have Dawit as our guide and I strongly recomend him for
future grouptravels.

Kind regards,
Emiel PattinamaThe Netherlands
Dear Dario,
I hope this message finds you well - I don't know if you are still in
South Africa?
In any case, I have been back home since Tuesday morning and would like to
thank you so much for the wonderful trip we had in Ethiopia. I was
pleasantly surprised to see how much your country has to offer for
tourists, such a variety, it is unbelievable!
Our guide Micky was excellent and so was our driver Mehari. It was a
pleasure to travel with them. Most of the hotels were better than I had
expected. I had a short visit in your office on Monday and discussed with
Sefa various possibilities about an optional extension of our tour to the
South. I will also speak to Juergen about it and then get back to you.
I am very much looking forward to further cooperation with you and thanks
again for everything.

All my best wishes and regards, also to Sefa, Micky and Mehari

Petra

Petra Ganz
Team 4 - Africa
Bayerisches Pilgerbuero
Dachauer Str. 9
D-80335 Muenchen
To the Kind Att. Dario

Dear Sirs
First of all let me thank and congratulate your organization who supported
us very well and professionally during our Christmas trip with Harmattan
in Ethiopia.
All the different locations and historical places visited have been well
indicated and the time dedicated to the understandings of the contents
well completed.

A good mix between history , architectural monuments and ethnic.

During the trip we also visited country side and villages, completing in
this way a full picture of the country.

Let me mention,in this specific contest, the great and full support
offered us in the different occasion and situations by your operator Mr
Dawit Girma who has been able to face and solve not easy circumstances
with capacity and high professionality.

We consequently thank you and all your organization for the exciting and
interesting opportunity given to us.

Sincerely Yours
P.Taddia and the Venetian Group
Hello, Dario.

Clients have returned Sunday, and they are very happy with the organitation
of the trip.

Just want to inform you about it.

Thanks coop and see you in March in Bcn!

Best regards,


CLASS VIATGES-Elsa Oller

Aragó, 347 1ºF

08009-Barcelona

Tel. +34 93 476 00 06
Novembre 2009 – Dancalia e Tigray (16 giorni)
Guida : Mr. Dawitt
Autisti: “Kofi”, “Lee”, Ashu

Organizzazione del viaggio
Auto: qualità ottima, che ha permesso di affrontare percorsi anche
difficili senza incorrere in guasti meccanci. Una sola bucatura.
Logistica: buon materiale da campo e da cucina, materassi comodi con
fodere pulite, rifornimenti cibo ed acqua sempre più che sufficienti.
Aderenza agli accordi di programma: assolutamente coerente, sia per gli
hotel che per le visite previste.

Mr. Dawitt: Ottima guida, di carattere espansivo seppur discreto, è dotato
di notevoli capacità professionali, associate ad una profonda conoscenza
del territorio e della storia dell’ Etiopia. Sempre puntuale ed
efficiente, ha inoltre dimostrato di saper gestire i non facili rapporti
con le genti Afar e il governo regionale. Il mio giudizio, condiviso
ampiamente dal gruppo, é quindi più che positivo.

Autisti: Kofi si è dimostrato più che all’altezza del compito affidatogli.
Ottimo autista su ogni terreno, prudente e di buon carattere, ha
dimostrato una perfetta conoscenza dell’itinerario. Il suo ruolo è stato
determinante nel facilitare l’ottenimento dei permessi necessari per
visitare la Dancalia. Gli altri due autisti nella norma. Tutti hanno
saputo socializzare molto bene col gruppo. Anche in questo caso il mio
giudizio é in complesso positivo.

Ashu (cuoco): Gentile e disponibile in ogni situazione. Qualità e
presentazione del cibo buone. Giudizio positive

Paolo Novaresio, Via O. Vigliani 160, 10127 Torino (Italy)
Thank you for organising an exceptional tour for our clients!

I managed to speak to some of them this morning and I also spoke to Mike.
They only had positive things to report back about the trip. One thing
that all of them had the highest of praise for was DAWIT. I was told to
make special mention of him. They experienced him as an excellent guide
with a wealth of knowledge who looked after them very well. Please convy
our thanks to him. So, we will ask for Dawit when booking future trips.

I was also told that the cook at Turmi was excellent. Mike seems to think
he prepared the best food of the trip.

Our clients were fascinated about your country and also the religious
commitment of the people. That also struck me last year - I am really
thinking of marketing Ethiopia as a sort of Pilgrim Tour.

Mike will be doing another article for a magazine on this trip. We are
not to sure when it will be published as we would like to market the 2011
tour together with that. Jurgens have doubts about May as he thinks it
will not allow enough time to get bookings. Once I have more clarity from
him I will make contact so that we can finalise 2011.

Thank you to everybody in your office that worked behind the scene's to
ensure a smooth tour - not even the airlines had any delays, excellent!

Regards from Cape Town

Elsabeth Muller
Live the Journey
Hi Dario,
As leader of the group of South African travellers from Live the Journey I
would
like to thank you for a very successful and interesting trip. Our guide,
Dawit
Girma, was excellent and largely responsible for the wonderful time
enjoyed by all.
He made sure that everything ran smoothly and that we were fully informed
and entertained all the time. I will definitely be requesting him to guide
us again next year.

Kind regards,
Mike Copeland.
Dear Dario.
Let me take this oppurtunity to thank your staff on the great work they did
on the above mentioned trip. It was a great trip with no problems. I have
listed a few detailed feed back below.
Thank you
Mette

*LOCAL GUIDE*
Addisu was excellent. He worked very hard and was extremely confident in
the field. His English languages skills are perfect, his calm manner in
dealing with tricky situations is admirable and he has a real sense of
looking after people. He was also extremely helpful to the cook and in
assising me when I had issues to deal with.

*HEAD DRIVER*
Getachu Mursi was an asset to the trip. He was always on time and went
beyong the call of duty to assist the cook, the clients and the local
people in making it a smooth trip for the clients.

*OTHER DRIVERS*
Gudina & Workeneh were very confidents and good drivers who did a great job.
Million was excellent too - he was helpful and looked after his car
extremely well.

*FOOD*
Well varied and very high quality. It exceeded all expectationS from me
and the clients.

*COOK*
Alayu is somewhat close to a miracle. He cooks better food that I have had
in the Sheraton in Addis - his attention to hygine is outstanding. No one
was sick on the trip and this I believe is due to his professional way of
working.
The cook assistant, Hamsalu, caused some contrasting feedback form the
clients who mostly found him irritating. He did howver do a good job when
he was actually working but he was no match to Alayu who is in a totally
different league.

*CAMPING EQUIPTMENT*
Thank you to Solomon and his staff for packing everything so carefully.
The thermarests were brilliant. The new tents were excellent and the fact
that they were so easy to put
was, was fabulous.
The camp chairs and tables were great and the campign showers were essential.

*BOAT ARRANGEMENTS*
The staff lead by Ato Assefa were fantastic. Very professional and
extremely helpful to the cook and clients.

*HOTELS*
In Central Jimma Hotel we need the suite rooms for all clients as the
rooms in the main building are very noisy.
The Millenium Hotel in Mizan Tafari is basic but adequate.
In Evangadi Lodge we had a confortable stay
Swayness Lodge was been greatly improved since I was last there. The
restaurant looks lovely and the rooms seems more well maintained.

*SUMMARY*
Over all a great trip from my perspective.

--
Best Regards
Mette Steen
Señor Dario:

Soy Ana Maria Pont, profesora española que realicé el viaje a Etiopía con
la agencia Tuareg, en colaboración con vuestra agencia, del 2-22 agosto.

Le escribo estas líneas para mostrar mi sentido agradecimiento a nuestro
guía, el señor Negusse Mamo, que cuidó de nuestra seguridad, se encargó de
que cumpliéramos el programa acordado y, sobre todo, nos trató con
amabilidad y simpatía. Muy loable también su esfuerzo por darnos, en
español, toda la información posible, desde su experiencia y sabiduría,
que es mucha. Si me queda hoy un grato recuerdo del viaje es, en gran
medida, por la buena gente que nos acompañó, empezando por el señor
Negusse.

Gracias por su atención y mis mejores deseos para que sigan adelante con
su labor de dar a conocer el país, contando con tan buenos profesionales.
Un saludo,

Ana.
Dear Dario,

I just want to let you know that Mr. and Mrs. Rau (08.-17.05.2010) were
very, very happy with the whole tour and especially with the tour guide
Ahmed Beshir!

Thank you very much for the good cooperation.

Best regards,

Meike

B & T Touristik, Graurheindorfer Str. 73, 53111 Bonn, Tel.: 0228 3904382,
Fax: 0228 3904383, www.bt-touristik.de
I would like to thank you for including me on the educational to Ethiopia
and to acknowledge how much I enjoyed it. It was a great experience,
fascinating, sometimes challenging and always rewarding. It was a
privilege to visit such a beautiful country and such a welcoming people
and was a trip I will not forget.

Mario - thanks again for giving us the opportunity to experience
Ethiopian's Cloud Nine service both outbound and inbound - it was much
appreciated.

Dario - the ground services provided by Greenland went without a hitch and
I would like to make special mention of our guide, Massay, whose extensive
knowledge of Ethiopia, its peoples and animals and his unfailing good
humour really made the trip for us.


I will complete the de-brief form and forward onto Mario.



Best wishes




Nick Errington
Gentili Signori,
sono reduce da un viaggio in Etiopia organizzato dalla Harmattan che si e'
avvalsa della vostra collaborazione. A nome anche degli altri partecipanti
desidero, con piacere,
segnalarVi la nostra completa soddisfazione nei riguardi del Signor Andrea
che ci ha accompagnato da Axum a Gondar. Siamo rimasti colpiti per la sua
cortesia, preparazione
circa fatti e luoghi, discrezione, disponibilita', cultura in senso lato,
qualita' della guida. In tanti viaggi effettuati in questi ultimi anno non
ho mai incontrato una migliore guida-conducente: riteniamo che in lui
abbiate trovato un eccellente e prezioso collaboratore. Se mai si
presentasse l'occasione di una ulteriore, futura, visita all'Etiopia ci
augureremmo di poter ancora contare su di lui.
Grato per l'attenzione Vi prego gradire i miei piu' cordiali saluti.
Arturo Locatelli

Prof. Arturo Locatelli
Dip. Elettronica & Informazione
Politecnico di Milano
Caro Signor Dario,

al rientro dal bellissimo viaggio in Etiopia vorremmo ringraziarla molto
per averci permesso di fare un viaggio interessante, in piena sicurezza,
stimolante e sicuramente unico!

Merito dell'Etiopia, in primis, certamente, ma anche di Green Land e
quindi suo. Ci siamo trovati molto bene; in particolare con Mario che ci
ha fatto sempre sentire sicuri, ben guidati, stimolati e a volte anche
"coccolati"...

Grazie per lo spumante per capodanno, lieta sorpresa di fine anno, per la
simpaticissima cena tipica ad Addis Ababa, e per la stupenda gita fuori
programma sul lago Chamo, che è stata apprezzatissima da tutti, giovani e
meno giovani.

Lasciando l'Etiopia ci siamo tutti ripromessi di ritornarvi presto per la
Dankalia e il Trigrai con le sue chiese rupestri, e magari un trecking sui
monti Siemen

Per ora ancor a un grazie e complimenti per la sua organizzazione

(qualche suggerimento lo abbiamo scritto e dato a Mario per lei e Green
Land..)

A presto e grazie ancora

Aldo Fumagalli Romario
I want to thank you all for organizing the trip ZET 091219 in a perfect way.

My special thanks goes to the driver and co-driver , Million and Mulat .
Yes indeed, they gave me the right information as you remember it was my
first trip in your marvelous country. The timing too....was excellent. I
hope to work together again in the future. Actually they became a kind of
real friends !!!!!!!

Also special regards to Michael and the other drivers of the Southern part
for the safe journey !!!!!!!!!!

We had to leave 1 landcruiser behind but I hope John reached Addis as safe
as we did.

So.... I will leave again for India very soon......"But never say never"
: We will meet again !!!!!!!!!!!!

Many regards,
Luc : tourleader Koning Aap.

Hello Dario,

Thank you for your follow up email on our trip in Ethiopia.
I am glad we had a chance to meet and review your brochure
and share about our companies prior to our trip.

We had an AWESOME TRIP TO ETHIOPIA !!! I am sorry we
did not have a chance to thank you upon our return in person for
the time we were able to spend in Ethiopia.

We have still been working through jet lag and catching up with
the many emails awaiting our return.

Our stomachs have settled down by now. It sounded like with
checking in at the airport at 6:45PM-7:00PM we would have
missed the folkloristic dances even if we had made it to the dinner.

We wanted to thank you for your generous help in arranging our
tours while in Ethiopia. We had such a great time learning more
about the different areas that our clients might be interested in.
As I mentioned at our meeting prior to our trip we work with many
church groups and adoptive families who would be interested in
being able to add a tour either before or after their time in ADD.

I am so glad that we had an opportunity to experience all of the great
flights, some of the foods, lines for transit visas, entry visa's, customs
and baggage claims in each of the airports (ADD, NBO, LLI, BJR).
It makes it so much easier to explain to our clients the process once
one has experienced it personally.

This opportunity has allowed me to better advise and encourage
our clients towards these areas of interest and your professional
Tour company.

Green Land Tours and staff were all wonderful and professional
to work with. We felt our guide (Paulos) was very knowledgeable
regarding all the sites we visited, along with helping us feel secure
while traveling in all areas. He did an excellent job for us ~ very
patient. He is an asset to your company.

Thank you again Dario for all you did in helping to make this trip an
incredible memory and learning experience for us and our company.

With Best Regards,

Marla Vinzant
Nicole Baxter

Reach ONE Travel
Ciao Dario,
ho appena finito di parlare con le signore Sircana e Campus che sono
rientrate ieri dal viaggio.
Mi hanno detto che la guida era¨ molto brava e preparata.
Il loro giudizio finale e' molto positivo.
Sono rimaste affascinante dai luoghi e dal popolo etiope.
Grazie e a presto.
Ylenia
Ylenia Binda
Product Manager
EXODUS Tour Operator
Corso XI Settembre, 200 - 61100 Pesaro – Italy
Hallo Dario
My first day back at the office. The group arrived back in South Africa
safely Friday afternoon. I travelled for a week through Ethiopia without
getting sick, arrived back home to catch a stomach bug over the weekend
that kept me in bed yesterday.
Dario, I would like to thank you for allowing me to join the tour that
assisted me to get to know the product, to get a feel of the destination,
to experience your services and operations and to be part of an experience
that enriched my life. Thank you also for meeting me on a Saturday, much
appreciated.
I have made some notes and are also waiting for some feedback from the
group. Please just allow me some time to clean my inbox and to get my
notes more organised. Over all it was a good trip and we ended the tour
with happy clients - these people are influential and we hope they will
spread the word so that their friends will also book for next year. We
are also confident that the article Mike is writing for the largest
Afrikaans travel
magazine will also boost our numbers.
Some pax would like to send photographs to Brook, I forgot to ask his
e-mail address, do you have it?
Thank you also to:
* the gentleman that worked on our file and had the headaches with the
domestic flights (sorry, I forgot his name),
* Gecho who drove me all over Addis,
* angle face Brook who charmed the group and stole their hearts
then I was also told:
* Heimonot is an excellent cook
* Asfaw, Girma and Khadam were very good drivers.
We will talk again.
Regards from a 31 degree Cape Town
Elsabeth Muller
Live the Journey
Just a few words to let you know that, as tour-leader of the Kananga's
trip "Sheba's Kingdom" in 2009, our company, the clients of last group
and I got definitivelly glad and satisfied whit the Greenland guide's
work, skills and behaviour, Abel Mekonnen.
For us it is very interesting to know that Greenland keeps persons as him
in its staff.
Best wishes,
Juan Luis Roca
Kananga's tour-leader "Reino Saba 2009"
ciao Dario,
ho sentito oggi pomeriggio PODIO: contentissimo!!
sia dell'organizzazione che di Mario & Mehai.
ottimo, andiamo avanti così!!!!
ciao
Fabio
I VIAGGI DI MAURIZIO LEVI
Via Londonio, 4
20154 MILANO

Dear Dario Morello,
I appreciate your fast and ample information
Dario, I am operating budget expedition, specialize in Southwestern
Ethiopia and have moved to live in Europe to grow my business, know in
Sweden.
Green Land Tours is the leading tour operator for Ethiopia, witch is an
inspiration to South Expedition, especially your ecological lodges!

Best regards,
 
Natnael Taffere /Tour Operator/
In attention to Mr Dario and all the staff of Greenland Tours.

Hello Dario, our both groups of august has come back to home as well as the tour leaders and all of them are really happy with your services.
Hotels were ok, without mistakes in the reservations.
About the transport also all was ok, in the north with the minibus and in the south with
4 x4 and cars there was no problem.
I would like to thanks to you and to all your staff for the high professional work that all of you have dome.

See you soon

Jon Lazkano
Banoa tours product manager.
Spain
www.banoa.com
Dear Dario Morello,

We want to thank you, your effort and professionalism over the past months
of July and August.

We know they are difficult months for the high number of passengers from
our company and others traveling with Greenland, but till today, 100% of
our customers have gone home happy and satisfied with the services
offered.

We have greatly expanded our number of clients this year and we believe
that the months of September, October, December and January will be just
as satisfactory to the past months.

Our number of clients in Ethiopia continues to grow and this is thanks to
your excellent work.

Thank you very much

Jordi Garcia
General Manager
TERRES LLUNYANES
Barcelona
Spain
Caro Dario, rientrato dal lungo viaggio che mi ha visto per circa un mese
in giro per l’ Etiopia, desidero esprimerti i miei commenti in merito.

I miglioramenti rispetto ai viaggi precedenti sono stati particolarmente
significativi.

Ma procediamo con ordine.

L’assistenza che mi hai dato in Addis Abeba per tutti gli incontri utili ed
i permessi necessari per i libro fotografico (ma, come sai, anche storico
ed etnografico) e video sull’Etiopia a cui sto lavorando, è stata davvero
preziosa e ti ringrazio molto. Così come l’assistenza avuta verso il gruppo
che ho portato nel visitare la città e fare dello shopping. Molto buono è
stato anche il ristorante che hai scelto per ospitarci!

E veniamo al viaggio: partecipanti: 9 persone; 3 fuori strada Toyota : 2
per le persone, uno per le attrezzature e materiale da campeggio.

Prima parte : Valle dell’Omo: E’ andato tutto bene: con il gruppo abbiamo
potuto visitare la valle dell’Omo e le meravigliose etnie che lo abitano
senza alcun problema. Gli autisti sono stati molto professionali sia nel
condurre i veicoli con sicurezza sia nel trovare le guide giuste, gli
scouts ed avere tutte le informazioni che ci hanno permesso di assistere
tra le altre cose, al salto del Toro, una bellissima cerimonia che sono
certo arricchirà i contenuti del mio libro. La professionalità degli
autisti è stata molto utile anche nel trattare con i capi villaggio per
fotografare e, per quanto mi riguarda, anche per avere i permessi per
filmare senza problemi. Ed è stato grazie a loro ed in modo particolare a
Wussen che ho potuto filmare un'altra cerimonia interessante . Mi è
piaciuta anche la disponibilità: non erano mai stanchi e, tanto per darti
un esempio, dopo una lunga giornata di viaggio, arrivati al parco Mago
hanno insistito perché facessimo subito un safari fotografico in quanto
l’ora e la luce erano quelle giuste! Ed erano sempre di buon umore, il che
non guasta!

Bravo anche per i campeggi e le attrezzature tutte nuove. Abbiamo avuto
tende ordinate, le valige pulite dalla polvere e poggiate su un telo
davanti alla tenda stessa. Al mattino davanti ad ogni tenda c’era un
catino con dell’acqua calda ed una brocca per lavarsi. Al nostro arrivo
erano sempre pronte 2 docce da campo.( Forse dovresti far fare delle
piccole pedane di legno da mettere sotto la doccia per non sporcarsi i
piedi e o le ciabatte mentre ci si lava).

Ben apparecchiata e sempre pulita la tavola, piatti e bicchieri, ottime e
comode le sedie. E bravissimo il cuoco ed i suoi aiutanti. Abbiamo avuto
sempre due primi e due secondi, e verdure che lavavano sempre anche con l’
amuchina. Abbiamo preferito fare i campi anche dove gli alberghi non
erano….accettabili! L’unica cosa è che le autorità del turismo dovrebbero
obbligare chi gestisce i campi a controllare che non vengano mai lasciate
cartacce o altro in giro!

Viaggio al nord:

Stessa cosa per il nord anche se il viaggio è più facile. Al nostro arrivo
a Lalibela le macchine sono arrivate puntuali. Abbiamo visitato molto
bene Lalibela e la chiesa di Yemharenna Christos, bellissima davvero! Poi
seguendo la strada verso nord siamo andati nel Gheraltà dove mi sono
arrampicato per vedere le chiese più belle, mentre chi non se l’è sentita
ha visto quelle più facili, ma non per questo meno belle.. Rientrando a
Macallè abbiamo fatto una deviazione nel Tembien e siamo andati a vedere
la chiesa di Abba Yohannis! Davvero una bellissima esperienza!

Alberghi
Come ti dicevo dovresti cercare di terminare più stanze possibili degli
alberghi di Lalibela e Turmi, molto gradevole quello di Langano!

Non abbiamo avuto alcun problema con le macchine, solo qualche gomma bucata
che, vista la condizione di alcune strade è cosa da poco!

Sia al nord sia al sud, nonostante la polvere, ogni mattina gli autisti ci
facevano trovare le macchine pulitissime!

Questo commento favorevole è stato scritto e firmato anche dal gruppo che
ha dato un foglio all’autista Wussen che credo tu abbia ricevuto in questi
giorni.

Riepilogando quindi il servizio ricevuto è stato molto buono e
professionale rispetto al passato. Ti dico quindi…continua così, buone
macchine, buoni collaboratori mi raccomando e in bocca al lupo!

Presto vedrò con gli amici tuttt i filmati e le foto. Io le ho già viste
(oltre 1500…!) e sono molto belle. Quelle che non saranno nel libro le
utilizzerò per la mostra fotografica che vorrei fare ad Addis il prossimo
anno. E vedrai che vedendo le immagini saranno tanti quelli che vorranno
conoscere l’Etiopia!

Detto questo sto pensando ad un nuovo viaggio per vedere e fotografare i
Surma. Ti sarò grato se mi farai avere un programma in merito.

Un cordiale saluto

Carlo Franchini
Hola, buenos días

Soy Raquel Rodríguez de Barcelona España. Este mes de Agosto estuve con
Vds.en su país a través de la Agencia Terres Llunyanes, en el viaje de 23
días. Estuvimos en la zona sur (valle del Omo) y la zona Norte con el guía
CHANE. Me dirijo a Vds.para hacerles llegar mi felicitación y
agradecimiento a su personal, guía, chóferes, cocinero,, por su
profesionalidad , atención y educación de todos ellos, así como todo el
tema de organización y logística . CHANE se preocupo de la gente que
estaba
afectada por diarreas proporcionándoles un médico. Espero que transmita mi
felicitación a todo el personal.

He viajado bastante y la verdad que es de lo mejor que he tenido como en
mis viajes.

Desde luego, les recomiendo a mis amigos que deseen viajar a este bello
país.

Un abrazo. Raquel
Dear Dario,

We have now received the End Of trip reports of our clients of the August
group.

They loved the eco-lodge in Langano!!! Named for ALL as the best
accommodation in the all route.

Clients are also very happy with the cook because he/she is very clean and
no one got sick during the trip because plates,cutlery, glasses, food were
always washed with purified water. Food abundant and good although
variety could be better, BUT no complains at all.

The clients are very very happy with your drivers (excellent and very
professional) and also with the vehicles.

The local guide, Mesi: excellent, wonderful, a ten over ten.

Best regards,
Carmen

KANANGA Central Africa -
Pasaporte a la aventura -
C/Cendra 30-32, 08001 Barcelona. SPAIN
www.kananga.com
Dear Messrs,
back in Rome I would like to thank you for the warm welcome and professional
assistance given to me while travelling to and from Ethiopia. During this
trip in your wonderful Country I had the opportunity to take many pictures
which will definitely enlarge my book on Ethiopia!

I will keep you informed about my next trip and my project.

Hoping to see you in Rome,

My very best regards
Carlo Franchini
Caro Dario,

sono Giuliana Bencovich, coordinatrice dell' Omo river Surma n° 2374 del
4 Ago.
Vorrei ringraziarti a nome anche dei miei partecipanti per i meravigliosi
autisti che ci hai dato (Million, Manghistu, Mahari, spero che si scrivano
così) e per le buone auto che non si sono mai rotte. Anche Alex si è
dimostrato un buon amico ed una eccellente guida tanto che al ritorno ad
Addis l'abbiamo voluto rivedere.
Il nostro viaggio è andato benissimo ed è stato una esperienza
indimenticabile con popolazioni che sono ancora piuttosto genuine ed
interessantissime. Il popolo etiope anche nelle parti più evolute ed
occidentalizzate ci è piaciuto molto per la sua spontaneità ed affabilità,
gentilezza e simpatia.

Spero che la Dancalia a Gennaio , ti ricordi ti ho fatto vedere
l'itinerario, si concretizzi e quindi spero che ci rivedremo presto.

Ciao, buon lavoro Giuliana

Hi Dario
we received excellent feed-back from clients who travelled in late june
with you!!!

Alex Póo
VIATGES TUAREG, S.A. GC MD 128
Passatge de Mariner, 1 bis
08025 - BARCELONA
Tel.: 34 93 247.60.16
Fax.: 34 93 265.10.70
e-mail: alex@tuareg.com
http://www.tuareg.com
Dear Dario,

received feedback from private group MAIER (your ref. GL3270).
Clts were very pleased with Greenland services and with their guides and
drivers so
the feedback was very positive.

Mit freundlichen Grüßen

Jürgen Kühner
Karawane Reisen GmbH
Schorndorfer Str. 149
71638 Ludwigsburg
Dear Mr Dario,



We had booked a tour to Ethiopia from Feb.14 to mar. 7 this year through
Shoestring company, which coordinate with Greenland tour and travel
accompanied with guide Dawit Girma and the drivers crew. We were amused
by the great history, nature and culture of the people and we know the
beautiful treasure of your country have, this all make us not to forget
all the good memories we have in your country.

I want to thank the guide Dawit Girma for giving us the best service of
your company. He is young, very motivated, talented with an excellent
English and history knowledge and an excellent leader, he helped us to
know all the histories in the north and the culture of the south people.
I can imagine how your company is very strong having a guide like Dawit
and the drivers crew. He also told me about you and your work, i really
appreciate your company's 10 years journey towards success, you have to
keep all the good efforts you have with you then no doubt that you and
your company crew like Dawit will be success full in the future.

Best regrades with the best wishes for you and your company crew,
Anita de Blaay
Dear Dario,
We raise our hats for the excellent work of Ato Addisu. I congratulate
you for having such a dedicated staff. We need more people liku Addisu
in our industry and to build Ethiopian tourism from its low base to
where it desrves to reach. My heart felt thanks to Addisu and your
agency.
Girma Wake
CEO
Ethiopian Airlines

Subject: Houston Museum of Natural Science Group -- Addisu Engeda
Hi,

Now that we have all returned to our daily lives back in Houston, I
wanted to take a few moments to write in support of our Green Land
guide, Addisu Engeda. We had a wonderful time on our tour of the
northern historic route, and Addis was a great guide. He was very
knowledgeable about all the locations we visited -- Addis Ababa,
Axum, Lalibela, Gondar, and Bahir Dar.

We appreciated the efforts involved in allowing our group to have VIP
access to Timkat. Addis was always thorough in briefing us about
what to expect and how to respect Ethiopian Orthodox traditions,
throughout the entire tour.

Addis worked very well with our group leader from the Houston Museum
of Natural Science, Dr. Dirk Van Tuerenhout, and with all the local
drivers and local guides. Addis made everything effortless for our
group -- from standing in line for hours to confirm all our Ethiopian
Airline flights to handling the always uncertain local "tipping"
process wherever we travelled. We were sorry that there were
logistical problems that sometimes prevented Addis from accompanying
us on all of our flights. He always managed to catch up with us,
however, and he was always in good spirits.

Addis adapted very well to the inevitable changes in our schedule. At
the beginning of the trip, he had to readjust our entire schedule in
Addis Ababa when the Ministry of Culture and Tourism abruptly changed
our meeting time from the morning to the late afternoon. We were
still able to squeeze in all of our scheduled activities, in spite of
the last minute change.

Addis also dealt very well with adversity. When we were unable to fly
from Gondar to Bahir Dar as scheduled, he quickly arranged for
transportation by bus. We enjoyed the "road trip" from Gondar to
Bahir Dar -- the scenery was spectacular, and we appreciated the
chance to see a snapshot of everyday life along the route.

Addis arranged several special events for our group, including coffee
ceremonies. We appreciated the special touch! Addis was also
sensitive to the needs of our group, and he offered alternatives for
those who might not be able to participate in the most rigorous
activities, like the mule ride to Ashetan Maryam. He also made sure
that everyone had the chance to do what they wanted or needed to do
-- whether it meant a trip to a grocery store to buy Addis tea or a
trip to the market to practice bargaining skills.

Addis introduced us to Ethiopia, to its long and fascinating history,
and to its warm and friendly people. Far more than a guide, we
consider him a good friend.

I must also tell you that Addis went above and beyond the call of
duty when two of us, Jane Collins and myself, were delayed in our
return to the United States after our four-day visit to Tanzania. We
finally made it back to Addis Ababa on Saturday evening, but the next
flight to Washington, D.C., was not scheduled until Sunday night.
Ethiopian Airlines put us up at the Da Liz Guest House. We telephoned
Addis, and the guest house was within walking distance of his
apartment. He took us to his church on Sunday morning, to see an
Ethiopian Orthodox service, and we stayed to watch an Ethiopian
wedding. Later, he invited us both to his apartment for an Ethiopian
meal and coffee ceremony, prepared with the assistance of his cousin.
We very much appreciated his friendship during the unexpected
extension of our tour, and we cannot thank Addis and his cousin
enough for their kindness and hospitality!

Please let Addis know that we will be sending him a package from
Houston, as a small thank you for his professionalism, for his
friendship, and for his kindness. He was such a good friend when we
were stranded in Addis Ababa, nervous and worried about our delay in
returning home, and we would like to express our profound thanks and
appreciation to him.

We wanted to make sure you knew that Addis did a great job with and
for our group. He worked tirelessly on our behalf -- and so much
longer and harder than our guide in Tanzania! We will always think of
him with great affection, and I hope we will see him again someday soon!

P.S. I also wanted to let you know how much we enjoyed the Green Land
Yemereha Hotel in Lalibela. We especially enjoyed the outdoor
Ethiopian meal, with the traditional music and dancers. It was our
favorite hotel!

Sincerely,
Gail Larsen Peterkin

Gail Larsen Peterkin, Ph.D.
glpeterkin@comcast.net
Thanks to Greenland to give us Dawit as guide on our journey 5.-28. of
November 2008!
We just returned from our 3 weeks travel through Ethiopia. We are very
impressed
by the great history, the outstanding cultural monuments, the beauty of
the african scenery
and the original life of the tribes in the south. We would like to
express our thanks to Dawit
Girma, our guide. Dawit is a real ambassador of his country, young and
highly motivated,
with an exellent knowledge of the Ethiopien history, which he likes to
communicate. His work
as a guide seems to him not a job, but a hobby. His English is very
good and easy to
understand by an European. He is intelligent and despite his youth an
experienced organiser,
especially in difficult circumstances (e.g.: in Addis, the expected
Toyota 4WD for our tour to
the south was missing. Dawit organized one). His detailed knowledge of
the south was very
helpful, because in many respect the discription of the journey was
wrong or unprecise.
Dawit was always foreward looking, polite, present for us as guests,
helpful, friendly and
always in a good mood.

Also many thanks to our driver Zerihun Bayissa, who was responsible for
our lifes on african
roads. He always was very careful, experienced and guaranteed us every
day a safe arrival.
He knows the african roads and how to handle a 4WD with nervous guests.
As a reliable driver
he never took any risks and was even after hours of driving full
concentrated. He was always
friendly, helpful and as Dawit in a good mood.

Kind regard to Greenland and Mister Dario, Barbara & Dieter Grubitzsch.
31-10-08
Dear Dario,

we have received some feedback from our clients of the October tours: They were very
happy. One cient named especially the guide Negussie and the cook Alayu. Also the
drivers have done a very good job.

Thank you very much!
Best regards

Verena

Verena Klüger
IKARUS TOURS GmbH
Manager Africa & Middle East

Am Kaltenborn 49-51, D-61462 Königstein / GERMANY
Geschäftsführer: Nicolas Kitzki
Amtsgericht Königstein, HRB 1202
phone: +49 (0)6174 - 2902-18 / fax: -2902-71
web: www.ikarus.com
25-10-08
Miriam Dieghi

Buongiorno Dario,
io e mio marito siamo rientrati sabato scorso dall'Etiopia e le vogliamo comunicare
quanto segue.
Premesso che siamo amici di Fiore e Giancarlo di Harmattan e per il loro tramite
abbiamo fatto questo viaggio e premesso anche che a loro abbiamo già comunicato le
nostre impressioni (così come faremo con Rocco Lastella - temporaneamente assente),
vogliamo fare anche a lei il resoconto.
Ci teniamo particolarmente perchè sono anni che viaggiamo in Africa (sempre con
Harmattan) ma questo viaggio in Etiopia è stato davvero speciale.
Sicuramente ha inciso molto il fatto che eravamo solo io e mio marito, quindi c'è
stata la totale condivisione di tempi, emozioni, sensazioni e del nostro amore
profondo per l'Africa e la sua gente. Ma siamo certi che un enorme contributo alla
riuscita del viaggio l'hanno dato i due ragazzi che ci avete affiancato. Si tratta
di Benjamin e Alaiù (non ho idea di come si scriva questo nome...). Sono stati
semplicemente straordinari. E il nostro precario inglese di certo non li ha
agevolati! Ma la loro professionalità, la loro simpatia, la loro grande capacità,
hanno fatto miracoli. Ne abbiamo già parlato con Harmattan e ne abbiamo parlato
anche con la nostra carissima amica Cinzia Tambini di Kuoni Gastaldi: quando
vorranno fare ottima figura con i loro clienti, si affidino alla Vs. organizzazione
e, soprattutto, a Benjamin e Alaiù.
E se noi torneremo in Etiopia (ed è quasi certo) caldeggeremo loro come accompagnatori.
Anzi, le saremo estremamente grati se volesse salutarli a nome nostro e, soprattutto
a Benjamin, che all'ultimo ha avuto un incidente e al momento della nostra partenza
non ci ha potuto accompagnare all'aeroporto, vorremmo trasmettesse il nostro
abbraccio fraterno.

Grazie cdi tutto: è stata una bellissima esperienza.
Cordialmente.

Miriam Dieghi e Claudio Pozzi
22-10-08

Hi Dario,

Thanks for your email.

I wanted to tell you that I have just received the tour questionnaires back from John Richardson & Li Yng Huang (the FIT to the Omo that you arranged for us) and they said that they had a fantastic trip in Ethiopia and were very happy with all the services they received.

So thank you very much for that and please know that all your assistance, especially
with Li Yng's visa was most appreciated and will not be forgotten.

Best regards

Marc Leaderman
Head of Operations
Wild Frontiers Adventure Travel Ltd
Unit 6, Hurlingham Business Park
Sulivan Road
London SW6 3DU
Tel: + 44 (0) 20 7736 3968, Fax: + 44 (0) 20 7751 0710
www.wildfrontiers.co.uk
ATOL 5975
21-10-2008 Dear Dario,

I would like to express my highest contentedness with our guide Dawit Girma,
who accompanied us during our filming
for German Television in Ethiopia last week.

It is very rare to find such a distinct comprehension for our very special
needs like Dawit had from the first moment on.
He is apace, clever, entertaining and absolute reliably in his job, has
excellent acquaintance as well with the local people as with the clients.
We felt safe and very well looked after through our whole trip - and he made
a lot of things possible that would not have worked out without him.
Thank you very much for this brilliant support for our work.

I was amazed by his extensive knowledge and his diction according to his
young age - and I´m sure he will have a great career in this business.
I only can suggest your company whenever there is a filmteam in Ethiopia -
send them with Dawit - you will make the work of our colleagues
a lot more easy and successful - plus he is a aureate representative for
your country.

I wish Dawit Girma and Greenland Travel a wonderful and prosperous future,
thank you very much again,

kind regards

Judith Adlhoch
Executive Producer
TANGO FILM GMBH
Dear Mr. Dario Morello, I want to remark the lovely tour that we have done this
august in north Ethiopia. We give you especial thanks for our driver/guide Dereje
Getaneh, who made our tour easier and more confortable. He knows very well that
zone, and he was able to make changes in the itinarary to adapt to the weather and
to long distances. We'll recomend Greenland Tours to our friends if ever they travel
to Ethiopia in the future, and of course we'll recomend to ask for Dereje as the
best driver they may have in this country.

Regards,
Antonio CánovasBarcelona (Spain)
07-10-08

Hi Dario,
Pax very happy with the trip.

Many thanks,

Nigel Fisher.

Silk Road and Beyond
371 Kensington High Street
London W14 8QZ
tel : 020 7371 3131 (tours)
tel : 020 7603 1246 (switchboard)
fax: 020 7602 9715
www.silkroadandbeyond.co.uk
Dear Frezer and Dario:

The trip was fantastic and we loved Ethiopia. I worked fast and furiously this week
and you can view all the uploaded videos on www.youtube.com. Go to the search box
and enter travelswithsheila and pick whichever one you decide to watch or all of
them.

Hope you enjoy them as much as we enjoyed Ethiopia. The articles won't be running
on my site below (along with the photos and videos) for several months. I'll keep
you posted.

Best regards,

Sheila

The World's Best Travel Reviews
www.TravelsWithSheila.com
Brugge, march 5th 2008.
Re: Travel to/ in Ethiopia from February 2ndto March 1st 2008.
Dear sirs,
We, part of a group of 8 Belgians have been travelling for the last 4 weeks in Ethiopia, organised by your companies.
We would like to express our thanks for the organisation of this tour.
The journey was well planned, the drivers in the North as well in the south have done a very good job, which we experienced was not easy. The cook made us several very good meals which we enjoyed very much and Wondefraw guided us in a professional way. Particular his knowledge of the country and the people gave us a very good view and insight in life, customs and culture of the people we have visited as well about the interesting landscape.
Every day our guide was friendly and in a good mood although there were some difficult moments with some of the members in our group.
We never forget the friendly smile of the Ethiopian people
Sincerely yours
Michele Clou
Annemarie van Ranst
Hilde Vandriessen
Rita Gabriels
Egr.Sig.Dario,
è già trascorsa una settimana da quando abbiamo lasciato Addis Ababa,ma ancora viviamo i giorni del nostro tour. A nome di tutti e quattro i partecipanti(Leonardo Sporeni,Carla Busso,Roberta Fecarotta,Anna Concia) La ringraziamo per l'organizzazione e l'efficenza dimostrata.
A parte la pesante tratta Bahir Dar- Lalibela che poteva essere effettuata con minore disagio utilizzando un volo interno, tutto è stato molto bello e rimarrà sempre nel nosto ricordo.
Anche a Lei vogliamo esternare il nostro apprezzamento verso la nostra guida Davide che si è sempre dimostrata competente,attiva,previdente e cortese.
Altrettanto dicasi di Girma ,esperto autista,simpatico e ottimo cuoco.
Con l'augurio da parte di tutti noi che la Sua organizzazione diventi sempre più grande e potent6 porgo distinti saluti

Leonardo Sporeni
Gentile Dario,

Siamo stati molto soddisfatti sia del viaggio - estremamente interessante ed anche "fortunato" - sia dell'equipe che Lei ci ha assegnato, con la quale ci siamo trovati veramente bene.

Desidero ringraziarLa di tutto e spero di incontrarLa in Etiopia o in Italia.

Con i saluti più cordiali.

Fabio Roversi Monaco

Angela Zocco
Segreteria di Presidenza
Fondazione Cassa di Risparmio in Bologna
tel. 051.275.4335 fax. 051.275.4499
Dear Dario,

Thanks a lot for your mail. My clients are so happy, after 43 days traveling around Africa they arrived very happy.

Have a nice day,
Xavier

Xavier Vergés
Africa/Middle East
Catai Tours Barcelona
Nàpols, 227, 3
08013 Barcelona
Ciao Dario,

Innanzitutto cologo l'occasione per ringraziarti ancora tanto per la
possibilità che mi hai concesso. E' stata una grande occasione quella di
conoscere l'Etiopia meridionale, una terra impegnativa da affrontare ma
molto affascinante!
Come ti dicevamo lo staff è stato perfetto.. Complimenti ancora a Mario,
agli autisti, al cuoco Achu. La tempistica e l'organizzazione non hanno
avuto sbavature. Le Land Cruiser nuove, curate e funzionali. Complimenti..

Per quanto riguarda le strutture mi permetto di scriverti i miei personali
commenti, in modo che ti possano essere utili per migliorare e iniziare una
proficua collaborazione:
-ti confermo che l'Evangadi Lodge di Turmi avrebbe bisogno di manutenzione
ordinaria, più che altro nei bagni (maniglie delle porte, manopole dei
lavandini) per poter essere proposto alla nostra esigente clientela. I
bungalow secondo me andrebbero verniciati, sia all'esterno che all'interno
(soprattutto i pavimenti).
-per quanto riguarda il Rocky Camp di Jinka, ottima location ma bagni
assolutamente da rifare. Molto bello il Jinka Resort e più che discreto
l'Orit Hotel.
-lo Swaynes di Arba Minch ha un ottima posizione e le camere sono molto
carine e ben strutturate. Bellissimo l'arredamento creato da tuo papà (un
grande!).. Una volta conclusi i lavori e sistemati i bagni (alcuni sono
nuovi e funzionanti, alcuni hanno dei piccoli difetti) dovrebbe essere del
tutto soddisfacente per i nostri clienti.
Al più presto (lascia passare questa alta stagione che) ti fornirò le mie
richieste di quotazioni per il prossimo catalogo. Se hai già un tariffario
generico da inviarmi via e-mail comincio a studiarmelo.

P.s.: Grazie anche per la cena dell'ultimo giorno.. Ottima!

In attesa di tuo riscontro, e speranod di rivederti presto, cari saluti!


Carlo
LOMBARD GATE SRL
Via della Moscova, 60
20121 MILANO
Tel. +39.02.33105633
Fax +39.02.33105634
e-mail: info@lombardgate.it
www.lombardgate.it
Ciao Dario
grazie infinitamente per avermi invitato in Ethiopia.
Ho scoperto un Paese molto affascinante che non conoscevo.
Spero vivamente di poterti passare il maggior numero di prenotazioni.
Dovrei esserci in Bit per cui molto probabilmente ci vedremo.
Grazie ancora e saluti anche a tua madre.
A presto.
Ylenia.

Ylenia Binda
EXODUS Tour Operator
Corso XI Settembre, 200 - 61100 Pesaro - Italy
Tel: +39 0721 30318
Fax: +39 0721 639214
www.exodusviaggi.it
August 7, 2007

Last month I e-mailed several tour operators to finalize the travel itinerary and budget for the 411’s Millenium Project documentary crew: Through Children’s Eyes: Ethiopia.
Working with Dario Morello, CEO of Green Land Tours was a wonderful experience, second to none.

Expertise
From one e-mail Dario estimated the many requirements of the crew and suggested revisions to the itinerary. Dario was able to anticipate the needs of the crew and quickly customized the ideal package for the project; his tremendous knowledge of the business and his experience in dealing with diverse groups and individuals was obvious.

Promptness
Dario professionally responded to every e-mail and question we had within hours – day or night, including on Sunday, his only day off! What service!!. A rarity in any industry.

Pricing
From the start, Dario quoted us his best rates; having browsed various sites already, I had no doubts that we got a great deal! Since Green Land owns lodging throughout Ethiopia, there was no middle-man to go through for cost. Not having to negotiate on pricing made the experience even greater!

Finally
I have obviously become a fan of Green Land Tours through this fantastic experience. I have already talked to Dario about arranging a historical tour for our next family vacation to Ethiopia!!

Zemeta Chefeke, MSW
President
The 411 Initiative for Change: Toronto, Canada